Refund policy
Refund Policy
Last updated: August 2026
At AuraOptic.store, your satisfaction is our priority. Please read our refund policy carefully before making a purchase.
1. Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:
- Unused and in the same condition as received
- In the original packaging
- Accompanied by proof of purchase
2. Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Gift cards
- Downloadable products
- Items that have been used, damaged, or altered
3. Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days to your original payment method.
4. Late or Missing Refunds
If you haven't received your refund after 10 business days, please check with your bank or credit card provider first. If you still have not received it, contact us at support@AuraOptic.store.
5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at support@AuraOptic.store.
6. Return Shipping
You are responsible for paying the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
For any questions about our Refund Policy, please contact us at support@AuraOptic.store.